Customer Service, City Centre, Durban City. Company Name: QueenZamakhosi. QueenZamakhosi has open position for Office. Team leaders and Customer Service, Achieve Targets. Achieve individual sales target for Gross Additions. Achieve individual sales target for Upgrades. Achieve weekly and monthly call stats. Handle Inbound Calls. Identify customer’s needs, clarify information, research every issue and provide solutions and/or alternatives

Seize opportunities to upsell products when they arise.

Route calls to appropriate department, Cold calling. Ability to acquire new customers. Ability to up-sell and cross-sell. Ability to conduct effective research into a client prior to making contact

Customer Relationship Management. Responsible for developing relationships with existing customers. Maintain and grow existing client base. Conduct customer account analysis. Maintain, build and service relationships on a regular basis. Ability to retain out-of-contract and renewable customers. Requirement (with or without experience). Grade 10 to Grade 12 / standard 10. (Optional) Secretarial, office or any administration type of qualification. (Advantage) Computer literacy in all MS Office applications and Syspro.

Automotive quality and environmental standards (advantageous). Successful track record in terms of previous positions. Impeccable work ethics. Ability to work autonomously experience. Effective Marketing and Networking Skills. Ability to plan and manage time effectively.

Send cv to our email or Business-whatsApp, Be available immediately when sending application. R6000-R12000 Basic plus commission.

An Important Announcement from (jobscoin.com) for jobs seekers and employers.

Do not pay any type of payment to get the job or hire someone. We are just sharing jobs from multiple sources and we are not responsible for any type of scam.

Contact QueenZamakhosi: 0310231812