Office Secretaries are the office gatekeepers – they answer the phone, take messages or refer calls to apan appropriate staff members.

Maintain Calendar and Plan Meetings

Office Secretaries schedule appointments and update event calendars. They also arrange meetings and coordinate conference room schedules. In advance of meetings, they assemble background materials and set up the meeting space. They attend meetings and prepare minutes or summaries of the meeting outcomes.

Handle Mail

Incoming and outgoing mail and faxes all go through the Office Secretary. They open, review, sort, and distribute the mail to the appropriate recipients. Office Secretaries also maintain email lists and distribute information to staff.

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