Barista: Welcomes customers by determining their coffee/tea interests and needs. Give customers drink menus and answer their questions regarding ingredients. Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios). Prepare and serve coffee and tea drinks that meet quality standards. Serve customers quickly and efficiently. Properly handle and maintain all equipment. Respond to orders, questions, concerns, and complaints politely and efficiently.

Demonstrate a thorough understanding of all the menu offerings. Keep the bar area clean. Maintain stock of clean mugs and plates. Working to attract new customers and expanding the menu. Evaluating and modifying processes to improve efficiency and quality of service. Maintaining inventory and equipment by cleaning, troubleshooting, and scheduling repairs.

Promotes coffee/tea consumption by educating customers; preparing and serving a variety of drinks, along with pastries and cookies. Educates customers by presenting and explaining the coffee/tea drink menu; answering questions. Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for both hot & cold drinks, coffee drinks, such as espresso, espresso lungo, caffe latte, and cappuccino, mojito, milkshakes, etc.

Generates revenues by attracting new customers; defining new and expanded services and products. Maintains a safe and healthy work environment by following organization standards and sanitation regulations. Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.

Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Observe relevant health and safety standards. Communicate customer feedback to managers and recommend new menu items.

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