Customer Service Representative

Work Location: Dubai Outsource City

Job Type: Temp – 3 month project

Shift Timings – 9 am to 9 pm (9 hour shift)

Responsibilities: Provide excellent customer service through active listening

Handle carefully and dial outbound customer calls

Work with the customer with the aim to provide information on the first call by being proactive, patient, empathetic, and understanding

Appropriately communicate with customers.

This role is for one who has a sponsorship visa and can join immediately.

Strong command of the English language

Proficient in desktop application and internet

Must possess outstanding communication and interpersonal skills

Excellent presentation, multitasking & customer service skills

Active listening and practical communication skills.

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