Your day to day Assist to ensure the smooth conduct of the shift through customer focused service delivery and effective staff supervision.

Endeavor to resolve all complaints during shift and logs all complaints in log book for further follow up

Executes cash handling and banking procedures

Prepare daily banking and cash flow reports

Establish and instruct staff in cash security procedures

Reports or deals with irregular payments

Supervise the maintenance of service equipment

Monitor standards of guest facilities and services

Control stock and monitor security procedures

Assist with menu and wine list creation

Supervises colleagues during shifts and functions

Supervise outlet section service.

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