Front Desk Coordinator - Brackenfell, Northern Suburbs. Company Name: Sorbet Glengarry.

The ideal candidate should have at least 2 years’ admin/ reception experience, be available for training immediately and must be prepared to work weekends and public holidays.

Beauty Therapist are welcome to apply. Experience within the beauty/retail industry will be to your advantage.  Candidate must have strong leadership qualities, proactive in solving problems and can handle pressure in a fast-moving environment.

As a Front Desk Coordinator, you are the first line of contact that guests have with the Sorbet Brand, therefor a friendly, professional guest orientated approach is central to this role. We place great emphasis on character, people’s skills and capabilities, therefor excellent work ethic and customers service skills is essential.

Work Responsibilities: Welcome all guests to the store by displaying a friendly, warm and professional attitude (Make eye contact, acknowledge clients even when you are busy, smile), Answer calls in a friendly professional manner. Accurately book appointments and / or handle changes made to appointments, Manage customer complaints in a professional manner, Manage stock takes and inventory control, Manage stock receiving procedures as per Sorbet Franchise Systems Manual. Manage cash takings and daily banking. Complete accurate daily cash-up. Understand and be able to advise guests on all treatments in the menu. Is able to advise client and sell retail products when therapists are unavailable. Actively promotes and up/cross sells treatments. Responsible for managing store opening and closing procedures. Maintains a clean professional working environment by doing hygiene checks. Maintains a clean and organised front desk, as per franchise regulations. Maintains accurate stock levels with the franchisee.

Remuneration & Benefits: Market related salary+ incentives. Medical Aid + Pension Fund. Monthly staff treatment vouchers & discounts on products.

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To apply send detailed CV, certificates and contactable references to: glynis@sorbet.co.za