Greet and escort customers to their tables

Present menu and provide detailed information when asked (e.g. about portions, ingredients, or potential food allergies)

Prepare tables by setting up linens, silverware, and glasses

Inform customers about the day’s specials

Offer menu recommendations upon request

Up-sell additional products when appropriate

Take accurate food and drinks orders, using a POS ordering software, order slips, or by memorization

Communicate order details to the Kitchen Staff

Serve food and drink orders

Check dishes and kitchenware for cleanliness and presentation and report any problems

Arrange table settings and maintain a tidy dining area

Deliver checks and collect bill payments

Carry dirty plates, glasses, and silverware to kitchen for cleaning

Meet with restaurant staff to review daily specials, changes on the menu, and service specifications for reservations (e.g. parties)

Follow all relevant health department regulations

Provide excellent customer service to guests.

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