Customer service agent, airline (NOC: 6433)
Terms of Employment: Permanent, Part Time, Weekend, Day, Evening
Salary: $14.38 Hourly for 20 hours per week, As per collective agreement
Anticipated Start Date: As soon as possible
Location: City of Thompson, Manitoba (1 vacancy)
Skill Requirements:
Education: Not required
Credentials (certificates, licences, memberships, courses, etc.): Not required
Experience: No experience
Languages: Speak English, Read English, Write English
Business Equipment and Computer Applications: Computerized reservation system, Database software, Keyboarding, General office equipment, Internet browser
Type of Experience: Airline reservations, Airport ticket sales, Baggage check-in, Cargo check-in, Pre-flight documentation, Load planning
Weight Handling: Up to 13.5 kg (30 lbs)
Customer Sales and Service Agent Specific Skills: Customer service oriented, Process money, cheque and credit/debit card payment, Prepare and issue tickets and receipts, Assign seats, prepare boarding passes and check baggage, Attend boarding gates and assist pre-boarding passengers, Reserve seats for general public, travel agencies and tour companies, Help customers plan travel time and routes, Clerical duties (i.e. faxing, filing, photocopying), Work with minimal supervision, Process telephone calls, Arrange services required for customers with special needs
Baggage and Cargo Agent Specific Skills: Trace baggage, Weigh cargo items, Calculate transportation, insurance and other costs of cargo items, Process bills of lading, cargo manifests or other documents, Maintain records
Station Agent Specific Skills: Complete pre-flight documents, Relay messages to operations control and downline stations
Load Planner Specific Skills: Calculate load weights for aircraft compartments, Plan load for aircraft
Transportation/Travel Information: Own transportation, Own vehicle
Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning
Employer: Calm Air International LP

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Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position. By E-mail: vhead@calmair.com Advertised until: 2014/02/03