Key Accounts Manager, Pietermaritzburg, Midlands. Company Name: Bakers Transport. Key Accounts Manager. Pietermaritzburg, KZN. Salary: Market Related.
Requirements: Grade 12. Minimum of 4 - 5 years experience in a similar role within the logistics industry. Excellent written and verbal communicational skills. Microsoft Office, Excel, statistics preparation & analytical reporting.
Duties: Customer Service, Establish productive, professional relationships with key personnel in assigned customer accounts. Setting up and ensuring clear communication channels exist between, Internal as well as external stakeholders. Manage all aspects of clients - Key Accounts. Conduct regular customer visits and provide updates and reports as required. Manage and maintain customer relationships as best as possible
KPI's: KPI achievement and exceeding customer targets. Daily monitoring of KPI activities by key account, Continuous improvement to improve the status of KPI's. Driver, Truck productivity reporting & improvement in collaboration with linehaul operational management team. Reporting on the performance of drivers, trucks. Business Development. Participate in canvasing clients and developing the customer development playbook. Onboarding new clients & Adhoc clients. Assisting in finding Adhoc linehaul opportunities.
Billing & Delivery Notes: Assist finance in ensuring billing completeness. An accurate log of all relevant information to be recorded and provided to finance to bill standing time, overtime, cancellations, etc. by customer. Oversight of Delivery notes team. Any other duties and ad-hoc tasks. ISO 9001-2015 knowledge & commitment.
If you meet the requirements and would like to apply, please provide me with your updated CV and the following info: Number of years Key Account Management experience in the Logistics/Linehaul Operations Management Industry: Companies worked at: Brief summary of relevant experience: Able to travel should the position require: Yes/No. Restraint of Trade with current/previous employer: Maximum number of people you have had reporting to you: Are you comfortable with working shifts: Yes/No. Computer Systems used: Highest qualification: Current employment status: Reason for leaving the previous role or for exploring new opportunities: Current City: Happy to relocate to Pietermaritzburg: Yes/No. Own transport: Yes/No. Current/Last salary earned: Salary expectation: Computer Systems used: Notice Period: Starting Date:
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