Arabic Speaking Customer Support Specialists, Other, Johannesburg. At Surgo, our philosophy is: Teamwork makes the dream work! Our management team practices and upholds the lessons of Ubuntu while still delivering against the odds we are faced with. We offer the opportunity to work from the privacy of your own home while providing all the necessary equipment to see you succeed and thrive in our organization. What are you waiting for? Kick-start your career and join our dream team!
About the position: Maintain a positive, empathetic, and professional attitude toward customers. Respond promptly to customer inquiries. Omnichannel Communication. Acknowledge and resolve customer complaints. Ensure customer satisfaction and provide professional customer support, Scoping, Troubleshooting, Resolve customer queries via phone, chat, and email.
Requirements: Excellent problem-solving skills, Conflict resolution skills, Tech-savvy or interested in Tech, Team player, Able to think on your feet, Excellent interpersonal skills, Fluent in Arabic and English (Written and Verbal). National senior certificate. 1 to 2 years of customer service experience.
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Posted: 11-08-2015 Location: Mount Edgecombe,Northern Suburbs,South Africa
Posted: 19-07-2021 Location: Johannesburg,Gauteng,South Africa