Hiring a Call center Agent/sales

Key Responsibilities: Answer incoming calls and respond to customers’ emails.

Provide product and service information to customers

Management and resolve customer complaints.

Research required information using available resources.

Identify and escalate issues to supervisors.

Research, identify and resolve customer complaints using applicable software.

Route calls to appropriate resources.

Process orders, forms, and applications.

Recognize, document, and alert the management team of trends in customer calls.

Document all call information according to standard operating procedures.

Follow up customer calls where necessary.

Complete call logs and reports.

An Important Announcement from (jobscoin.com) for jobs seekers and employers.

Do not pay any type of payment to get the job or hired someone. We are just sharing jobs from multiple sources and we are not responsible for any type of scam.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Email: info.ligglo@gmail.com