Counter Sales Lady, Alberton, East Rand. Company Name: Supaquick Alrode. To promote the company and create an excellent first impression telephonically and in person with customers. Generate interest and maximise sales opportunities. Interaction with others requires social skills and the ability to understand and influence.

Develops and maintains excellent understanding of all products, services, systems and processes in order to deal with all kinds of questions from customers and fellow employees.

Main responsibilities: Achievement of Sales targets. Sell the Supa Quick product range by reading the situation and maximising the GP to ensure maximum profit . Advise customer on benefits and product choice. Complete invoicing procedure at the counter. Keep a record of customer enquiries and follow up on prospective leads. Ensure that customers get correct advice to secure their repeat business. Job card correctly completed and signed off by the customer. Correct price, discount and product at all times.

Correct payment method and procedures followed. Prioritize the execution of the breakdown and documentation thereof where applicable. Know market related pricing, issues and trends. Inform customers of new services, offerings and products. Ensure all jobs are completed timeously and that the customer is informed of any delays. All relevant paperwork must be filed and stored in a clean save place.

Accurate Administration: Capture all claim cards according to company policy. Ensuring that all cash sales, invoicing and administration procedures are strictly adhered to Breakdowns. Manage all breakdowns and standby rosters. Co-ordinate breakdown tyre with customer. Ensure all breakdowns are attended to

General: Undertake and adhere all reasonable requests and instructions, given verbally or in writing, which fall within the parameters of this job. Address and resolve customer complaints

Required capabilities: Ensuring delivery on promises to customers. Customer focused approach in all contact with both internal and external customers, ensuring efficiency and short turnaround times that will attract and retain customers for ongoing growth. Highly motivated, Positive momentum. Excellent telephone ethics is required.

Behaviours: Agility – to work in a environment where change happens at a rapid pace. Ownership – to see the bigger picture and take ownership by thinking and acting beyond the role.

Leadership Competencies: Ability to work well under pressure. Ability to sell the company benefits. Communication challenges. Deadlines and follow through on commitments (under promise and over deliver). Problem solving. Seeking alternatives to satisfy customer and company needs.

Education: Grade 12. MS Word (Basic) MS.

Excel (Basic): Grade 12. Driver license code 08.

Experience: Min 3 years in sales industry or equivalent.

African Lady state the expected minimum salary on your CV.

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Send CV to: godfreyp@supaquick.co.za