Night Shift Customer Service Call Centre Agent, Woodstock, Cape Town. The purpose of the Customer Care Champion is to satisfy all CLIENT contact-handling functions in support of all client-defined Services, by engaging with the customer base through relationship building, first call resolution, and exceptional service delivery.

These services include: (i)  Consultant’s handling inbound Calls, Chats and/or Emails from Customers who seek assistance or information on merchandise, prior orders, or for any other reason related to CLIENT’s e-commerce business;

(ii) support of outbound sales event invitations via email or telephone; and any additional services provided requested from the CLIENT from time to time.

Non-negotiable requirements for this position: Matric, One Year Customer Service experience. Criminal Clear, If you meet the above requirements and are able to work the night shift.

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Email your CV to: aliya@rescumerecruitment.co.za