Quality Assurance Agent, Hatfield, Pretoria / Tshwane. Company Name: F and M Solutions. 3x Quality Assurance Agents.

Immediately Job Description / Duties: Listen to agents call/dialer, Problem-solving ability to coach and do follow up. Maintain standards for reliability and performance of production create reports documenting errors and issues for fixing.

Requirements: Sharp attention to detail. Strong analytical and problem-solving skills. Team player with the ability to work with minimum supervision, able to sit and walk around for long hours at a time, in-depth understanding of industry standards and company policies. Driven for sales.

Qualifications: Matric, At least 2 years of quality assurance experience.

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Call Cynthia: 0714122365