As a Guest Service Associate, you are responsible for positive guest interactions while serving guests in a friendly and efficient manner and play an integral role in ensuring our customers have exceptional dining experiences. At all times, GSAs are expected to be attentive to our Guests’ needs, making them feel welcome, comfortable, important, and relaxed.

The right person will be passionate about food and service and thoroughly enjoy creating excellent experiences for our customers. The ideal candidate will have a friendly, outgoing disposition and pleasant personality.

Primary Duties & responsibilities include but are not limited to:

Present menus, make recommendations, and answer questions regarding food and beverages

Ability to describe all menu items and daily specials, prices, and methods of preparation

Take orders and serve guests, noting all special dietary needs and requests

Communicate with kitchen staff and keep them informed by noting the timing of meal progression

Ensure that all orders are accurate and brought to each table in a timely manner

Make accurate guest checks and secure proper payment

Conclude dining experience by acknowledging choice of restaurant; inviting guests to return

Ensure station and table set-ups are complete and clear and reset tables timely

Maintain proper condition and cleanliness of all areas and service equipment

Assisting all teammates on the floor to create a team work environment

Work closely with restaurant management to immediately address all customer concerns and create a pleasant dining experience

Maintains dining ambiance with an enthusiastic attitude

Adhere to grooming and appearance standards consistently

Perform all assigned duties as assigned by the manager.

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Email: hr.mathira@gmail.com