Business Analyst (Mid Level) (12-month Contract), Bellville, Northern Suburbs. We are looking for a Business Analyst who will be part of the vital link between our Customer Virtual team, Clients, and the business objectives. Supporting and contributing to the analytical, building, testing, deployment, and operational tasks of our software products. The role is also responsible for managing daily operational issues via the Service Desk and prioritizing accordingly with the team members.
Responsibilities: Help design, document, and maintain system processes. Support the Sponsor/Project Owner in their efforts to guide the project's implementation activities, including the requirements planning stage and the management of change requests.
Analyze the current business systems process and design the to-be business systems process by using the identified design principles and document the ideas by working through increasing levels of design detail. Analyze requirements from business and document the technical feasibility. Liaise with internal teams to design a solution and document that solution in its entirety. Create user stories, use cases, and functional specifications according to the Business Requirements.
Ability to effectively translate business requirements into technical terminology. Ability to explain technical issues back to business for decision-making responsibilities. Presenting comprehensive solution demonstrations to clients and colleagues. Report on common sources of technical issues or questions and make recommendations to the development team.
Constantly be on the lookout for ways to improve monitoring, discover issues, and deliver better value to the customer. Manage the Service Desk queries and user requests. Mentor the team with regard to Business Analysis principles and documentation standards.
Key Competencies and Qualifications: Matric, Relevant BA qualification (FTI), Formal tertiary qualification will be to your advantage, At least 10 years work experience in the Retail/IT Industry, At least 5 years work experience in a Business Analyst role, Proven experience in eliciting requirements and testing.
Strong written and verbal communication skills including technical writing skills. Be well organized and understand the product development process. Knowledge of Waterfall and Agile Methodologies. Experience in the listed responsibility areas will be to your advantage
Strengths: The natural tendency to take ownership and responsibility (Owner-Manager Culture). The ability to make quick, sound decisions. The ability to form relationships with clients and fellow colleagues. Consider the bigger picture as well as the detail, when making decisions. Strong problem solving, effective planning, organizational, and budgeting skills. Excellent communication skills. Be motivating, inspiring, and influential. Above all, be passionate about what you do.
An Important Announcement from (jobscoin.com) for jobs seekers and employers.
Do not pay any type of payment to get the job or hired someone. We are just sharing jobs from multiple sources and we are not responsible for any type of scam.
NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.
Contact Surgo HR and Training: 0874700317