To promote efficiency, confidence, courtesy and an extremely high standard of social skills

To generally promote and ensure good inter-departmental relations

To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues

To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment

To assist the Assistant Manager / Restaurant Manager in any task outlined/detailed by him/her

To take time and get to know the guests, and to be committed to service excellence

To provide service that is sincere, warm and enthusiastic, ensuring the guests satisfaction

To take time and get to know the guests, and to be committed to service excellence.

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