Coordinates, day-to-day customer queries concerning payment details, dishonored cheques, temporary line disconnection, reconnection of lines etc., and in accordance with Company approved procedures & practices.

Updates files of statistical reports ensuring that all relevant details are accurate/ correct & promptly entered.

Preparing Arabic & English Correspondence for the section. To ensure all rebates and paid out vouchers are approved by Assistant Manager and being conscious of avoiding unnecessary rebates.

To make sure lobby area clean and attended all the time. Performed other duties and responsibilities as and when required.

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