1. General & Administration

2. Recording and reporting quality problems

3. Attending phone calls both incoming and outgoing and to record them.

4. Distributing and sending faxes both incoming and outgoing

5. Correspondence and emails

6. To be polite and respectable with customer and visitors.

7. Administrating office maintenance.

8. Other responsibilities given by staff

9. Sending meetings agenda/ notices when required

10. Minutes of meetings, when required

11. Entertaining visitors

12. Controlling of pantry and stationery inventory

13. Getting quotation for various suppliers

14. Supplier feedback

15. Checking with production department for necessary customer’s order schedule

16. Contacts and co-ordination with customers

17. Preparing quotations and necessarily follow up

18. Follow up for payments

19. Customer feedback and complaints

20. Recording inquiries and sales orders etc daily.

21. Follow up with production department for necessary order delivery schedules.

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