Greet and welcome guests/visitors as soon as they arrive at the office. Direct visitors to the appropriate person and office. Answer, screen and forward incoming phone calls. Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g.pens, forms and brochures). Provide basic and accurate information in-person and via phone/email. Receive, sort and distribute daily mail/deliveries.
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook). Counts store inventory for official store records. Maintains logs of all products and supplies. Checks actual store inventory against computerized records. Reports any discrepancies in inventory records to store manager. Receives store deliveries. Assists in unloading inventory from delivery truck. Organizes inventory in stock room. Restocks merchandise on sales floor as necessary. Files all delivery and inventory receipts. Uses inventory software to keep track of orders, returns, and supply. Writes up inventory reports detailing any overstock or missing items. Presents inventory reports at store meetings. Ensures that stock room is clean and well organized. Moves and restructures organization of stockroom to make space for new inventory. Assists in cleaning and organizing the store upon closing. Pulls any defective or expired merchandise for return.
Packs up items for return and creates shipping labels. Submits orders for replenishment of inventory. Retrieves products from stock room for customers. Reviews shipping and receiving documents for accuracy. Assists customers on the sales floor in locating items. Assists store or inventory manager in devising new ways to reduce shrink and maintain inventory control.
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