Inbound Customer Service Representative (Customer Service Agent-Inbound Contact Centre)
Terms of Employment: Permanent, Full Time, Shift, Weekend, Day, Night, Evening
Salary: $12.50 Hourly for 40 hours per week, Bonus, Other Benefits, Medical Benefits, Dental Benefits, Life Insurance Benefits, Group Insurance Benefits, Vision Care Benefits
Anticipated Start Date: 2014/08/18
Location: Montague, Prince Edward Island (10 vacancies )
Skill Requirements:
Education: Some high school
Credentials (certificates, licences, memberships, courses, etc.): Not applicable
Experience: Will train
Business Equipment and Computer Applications: Windows, General office equipment, Electronic mail, Word processing software, Internet browser
Specific Skills: Answer inquiries and provide information to customers, Explain the type and cost of services offered, Arrange for billing for services, Receive payments, Receive and log complaints, Investigate complaints, Arrange for refunds and credits, Access and process information, Maintain records and statistics
Security and Safety: Criminal record check
Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Attention to detail
Transportation/Travel Information: Own transportation
Essential Skills: Reading text, Communication, Working with others, Problem solving, Decision making, Finding information, Computer use, Continuous learning
Other Information:3 week training program. Comprehensive benefits package and Rewards/Recognition program begin after a 3 month probationary period.
Languages: English
Employer: HGS Canada Inc.
In Person between 9:00 and 17:00: 9 Brook Street Montague, Prince Edward Island C0A ,1R0
Advertised until: 2014/08/15

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

By E-mail: debra.coady@teamhgs.com