We required Call center agent

Call back monitoring report needs to be completed by end of day before forwarding it to the management for review and root cause analysis

Responsible for overall program performance and achievement of objectives

Responsible for verifying the site program is performing key business processes that are critical to delivering the products and services that meet the expectations of end users and clients

Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs.

Skills: Proficient in English (verbal and written), Minimum High School educated. Min. 0 to 1 years’ experience in a similar role.

Ability to perform in a high pressure, high volume environment. Pro-active, structured & organized. Customer oriented and passionate for customer delight.

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Email: hr.khanik@gmail.com