We are hiring for Telesales Representative
Job Responsibilities: Calling existing and potential customers to persuade them to purchase company products and services.
Accurately recording details of customers’ purchase orders.
Processing all customer purchases accordingly.
Generating promising leads for the outside sales team to pursue.
Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
Developing and sustaining solid relationships with customers to encourage repeat business.
Using sales scripts offered by the company to drive sales and respond to customer rejections.
Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers’ needs and preferences.
Continuously meeting or exceeding daily and monthly targets with respect to call volume and sales Prospect for email marketing solution chances with associations, colleges and universities.
Conduct cold calls to prospective clients and set appointments.
Qualify prospects as per sales plan, budget and decision making.
Offer products and services to qualified clients through demos.
Handle sales process from prospecting through close and understand process.
Offer at Tradeshows and conferences and represent client professionally.
Build and document sales activities in company CRM software and document activities.
Prepare and engage in business development team status meetings.
Engage in educational meetings on product development and updates.
Coordinate with management team to enhance sales presentation.
Meet productivity metrics as per management team’s directions.
Handle customer presentation, quotes, RFIs and RFPs.
Focus on horizontal markets and handle key prospects relationships.
Run demos for prospects, develop presentations and adapt sales collateral.
Run live and web-based presentations.
Responding promptly to customer inquiries.
Acknowledging and resolving customer complaints.
Knowing our products inside out for ease in answering questions.
Ensure customer satisfaction and provide professional customer support.
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