Nepali Speaking Customer Support Specialists
Other, Johannesburg
Our client based in Johannesburg, South Africa is looking for Nepali Speaking Customer Support Specialists to join on a three month contract 
Our client is one of the fastest growing start-ups worldwide, with millions of satisfied customers in over thirty countries! The organization operates in Europe, Mexico and Africa. The widely established organization is defining the future of transport! 
About the position: Maintain a positive, empathetic and professional attitude toward customers 
Respond promptly to customer inquiries 
Omni channel Communication 
Acknowledge and resolve customer complaints 
Ensure customer satisfaction and provide professional customer support 
Scoping 
Troubleshooting 
Resolve customer queries via phone, chat and email  
Requirements: Excellent problem solving skills 
Conflict resolution skills 
Tech savvy or interested in Tech 
Team player 
Able to think on your feet 
Excellent interpersonal skills 
Fluent in Nepali and English (Written and Verbal) 
National senior certificate 
1 to 2 years of customer service experience  
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