Learning and Development Administrator, Durbanville, Northern Suburbs. My client has a team of motivated and vibrant engineers, designers, content creators and training specialists. They provide innovative training solutions using HR platforms to some of biggest retailers in SA. They believe in creating a culture where learning is continuous and relevant.
The primary responsibility is supporting the sales function in all aspects, reporting to the L&D Specialist. Includes assisting with the administration with regards to all prospective and existing client portfolios for an HR platform.
Requirements: Grade 12 or equivalent certificate essential. Min 1 years’ experience in HR, training or eLearning industry. Valid drivers licence and own reliable transport. Computer literate (Microsoft Word and Excel, e-mail, internet)
Competencies: Strong communication skills (verbal and written). Possess excellent command of the English language. Excellent planning and organisational abilities. Ability to cope with pressure and deadlines in a fast-moving environment. Ability to adapt easily to change. Ability to grasp and interpret technical processes and procedures efficiently.
Offices in Cape Town, Northern Suburbs. Currently Work From Home. Salary is R15000.
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Responsibility: Up to date with events in the HR, training and eLearning industry. Arranging attendance at relevant conferences, workshops and roadshows. Assist with travel arrangements for all client demos. Content loaded and relevant classes are scheduled for all client demos. Log OTRS tickets for the setup of demo units. Assist with drafting all POC documentation and setting up business proposals. Document all licence agreements and contracts for new clients. Escalate client issues and ensure resolved within SLA timeframes. Assist with the facilitation of any internal training delivered. Load all client content onto HR HO Platform before rolling out to new clients.
Update CRM daily with all client correspondence. Load all leads and prospective clients on CRM. Minute internal and external meetings as and when required. Ensure that all clients are quoted and invoiced. Follow up with logged incidents from clients, includes logging tickets on JIRA and OTRS. Assist with compiling monthly reporting. National travel as and when required.
Please note that due to the high volume of applications we receive, we are unable to provide an application status update to each applicant individually. Only shortlisted candidates that meet requirements and experience required will be contacted directly. If you do not receive a response within 5 working days, kindly consider your application unsuccessful.
Salary: R15000
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Send me a copy of your CV to: melissa@bluedesk.co.za
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