Call Center Consultant- Inbound and Customer service, Katlehong, Johannesburg. Contact Center Agents, Customer Service (Inbound,Customer service). Working in an exciting and growing company where you will be integral in helping to resolve customer queries. You will be part of the contact center's large team and the front line for our customers, Making it essential you have a positive and friendly approach.

Responsibilities: Ensure a high level of customer service is maintained throughout inbound calls communication Communicate clearly and professionally to our customers Deliver including productivity, customer satisfaction and quality. Ensure all internal processes and procedures are adhered to. Take ownership of all communications and keep customers up-to-date with progress through the process.

Building relationships and rapport with both colleagues and existing customers of the brand.

Skills & attributes: Excellent verbal communication and interpersonal skills. Strong organizational skills positive and resilient attitude. Education: Grade 11 & Entry level.

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