Client Service Director, Tokai, Southern Suburbs. Our client is looking for a Client Service Director to provide a continuous, effective and efficient account management service that enables them to achieve its sales, service and revenue targets. You will report to the Sales and Channel Managing Director
As the Client Service Director will be the senior point of contact for day-to-day management of the department and have the ability to sell new ideas and solutions.
Job Functions Business Development Industries: Consulting Services Responsibilities: Strategic point of contact for senior clients to establish strong relationships. Contribute to clients business growth by identifying new opportunities. Work with management team to bring creative solutions to prospective clients and to build the business of current clients. Support business efforts and determine the optimal staffing assignments for new and existing initiatives.
Build a team to deliver company business and revenue goals. Mentor and develop his/her team and direct them in finding creative solutions to both client and internal challenges, foster knowledge-sharing across all disciplines internally to ensure collaborative and informed work. Provide team with all necessary tools and training to improve core expertise and continued career growth. Create an effective process and information flow between client services team and other disciplines. Foster a productive and empowering working environment.
Qualifications: Relevant tertiary education. Experience in a traditional advertising, direct marketing, or similar media environment is a plus. Agency background is highly preferred. Exceptional new business and client facing skills. Experience in growing, managing and inspiring internal teams; strong leadership and organizational skills must be complemented by relationship building management style. Perform senior-level client negotiation and management skills, with clear and substantive speaking, writing and presentation skills We are committed to creating and sustaining a culture that embodies diversity and inclusion.
The client is an Equal Opportunity Employer. Preference will be given to suitably qualified candidates who are members of designated groups as defined in section 1 of the Employment Equity Act.
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Contact : 0874700317
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