Level 2 IT Support Engineer, Milnerton, Northern Suburbs. We're looking for some great people to help us deliver exceptional customer support to our clients via an ticketing system, live chat and at times telephone.
Primary duties and responsibilities (but not limited to). Note: Most will be trained.
Assist customers in troubleshooting Web Hosting issues. Assist customers in troubleshooting Internet Issues. Linux and Windows Server Maintenance.
Minimum Requirements: Matric / Grade 12 or equivalent qualification essential. Minimum 3 years relevant experience in a similar role. Excellent understanding of MS Office (Word, Excel, PowerPoint, etc.) Knowledge of HTML, CSS and Javascript. Must have completed a diploma or degree in IT.
Skills Required: Understanding of TCP/IP. Strong Problem solving & Analytical skills. Technical understanding of IT infrastructures. Good knowledge of PC's/Printers and fault finding. Communication skills (Verbal and Written). Windows or Linux Server Experience Advantageous but not necessary.
Your own reliable transport is also required as graveyard shifts are necessary on rotational basis. Internet Benefit (Fibre, ADSL or LTE). Web Hosting Package. Day to Day Health Benefit. Please add notice period and current or last salary plus PHOTO on your application.
NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.
Forward a copy of your CV as application for this position to: hr@hostking.co.za
Posted: 29-12-2022 Location: Dubai,United Arab Emirates