Service Controller, Uthukela - Ladysmith, Drakensberg. One of the leaders in the Office Automation; Connectivity and Telecommunications industry, hereby invites all dynamic candidates to apply for the position of Service Controller in Ladysmith.

Duties and Responsibilities: Log service calls. Deal with customer queries. Identifying correct fault diagnosis. Accurately load information on the system. Data capturing. Processing quotations and invoices. Coordinate technicians. Document filing. Booking installations for technicians. Constant communication with the technicians.

Liaise with suppliers. Liaise with clients. Liaise with the director. Create purchase orders. Run day to day duties of the office. Perform any other duties as assigned from time to time.

Work Experience and Skills: Minimum 2 years' experience as a Service Controller. Grade 12/Matric qualification. Strong in Microsoft word & excel. Must have OA/Telecoms industry experience. Telephone and email etiquette. Speed and accuracy in typing as calls are logged. Timeous handing of administrative duties & completion of work

Must be able to handle stress within a highly pressurized environment. Strong organizational skills. Excellent communication skills. Good time management skills.

if you have not received a call or any other communication within 2 weeks of submission of your cv consider your application unsuccessful.

Forward your detailed cv with traceable references to: hr@connectofficesolutions.co.za