Receptionist FT North Shore Veterinary Hospital, Permanent Full Time Veterinary Customer Service/Reception Position with depth for growth for the right candidate. Sydney North Shore Veterinary Hospital and Veterinary Specialist & Emergency Centre is a general practice and Specialist Referral Veterinary Hospital which has a 24-hour emergency service 365 days per year. It is one of the busiest Veterinary Hospitals in Sydney, located in Artarmon & Crows Nest, walking distance from St Leonards or Artarmon Stations.

Due to Staff Movement within the Hospital, we are searching for a talented Full-Time Customer Service/Receptionist. This new member of staff will know the importance that a functioning cohesive front of house team play in a successful Veterinary Practice and would suit someone wanting a Customer Service/Reception/Admin career working where the action is. Our bonus? Caring for our clients beautiful 4 legged family members.

Essential Criteria: Passionate and committed to caring for our patients and clients. Proven experience in a strong customer service role. Exceptional customer service and communication skills. Possess an excellent work ethic, is reliable and has a stable work history. High emotional intelligence. Excellent written and spoken English. Motivated with a high energy level. Intermediate to advance level of computer skills in Word and Excel. Strong ability to multitask under sometimes stressful conditions. Able to work in a team environment and take direction. Ability to keep calm under pressure.

Duties Include but are not limited to: Greeting and managing clients and patients. Answering extremely busy phone lines. Scheduling appointments for multiple veterinarians. Client and patient data management. Bank reconciliations. Processing pet insurance claims. Providing administrative support to veterinarians and management. Cleaning of Reception areas. Helping clients with OTC products. Stock deliveries and unpacking.

What we Offer: Room for advancement for the right candidate. An interesting, rewarding and varied role in a dynamic environment. Access to a great support network within the VetPartners community. Employee Assistance program. A working environment based on trust, respect, harmony, professionalism at all times and the ability to support and nurture one another as a team.

Experience on reception in a veterinary or medical environment, as well as a working knowledge of RxWorks, would be an advantage. However, we are willing to train in RX for the right candidate.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Email your resume to Liz Norton: enorton@northshorevet.com.au or ramtin.safrang@vetpartners.com.au