Front Office Receptionist, Mackay & Coalfields. Quest Apartment Hotels is the largest and fastest growing serviced apartment operator in Australasia with a network of over 160 franchised properties across Australia, New Zealand and Fiji.  For over 30 years Quest have provided convenient locations, reliable standards and flexible living conditions for the extended stay corporate traveller who comprise approximately 80% of our client base.  Quest is now one of the top 15 serviced apartment providers in the world and is widely recognised as the market leader of serviced apartment accommodation in Australia. 

Quest in Mackay is the leader in the marketplace.The successful applicant will be responsible for selling, 212 Apartments located in the CBD of Mackay very close to the MECC and Mackay Regional Council offices.  Multiple awards have been won by the businesses, staff and properties individually and collectively, we challenge you to join the best team in Mackay.

Quest in Mackay is now seeking a Front Office Receptionist to join its enthusiastic and successful teams in a casual position (between 20 & 32 hours) with the potential for full time for the right candidate.

The position involves all aspects of front office reception, including providing friendly, personalised customer service in responding to accommodation enquiries, promoting the business to achieve accommodation sales, processing reservations, assisting corporate and leisure guests, and ensuring the smooth running of the reception desk.

The successful applicant will demonstrate a passion for customer service, strong skills in promoting and selling accommodation services and facilities, excellent communication, interpersonal and time management skills, experience with front office booking systems, strong attention to detail, and a high standard of personal presentation.

Previous front office/reception experience is essential, ideally in a hospitality/travel/tourism environment.  Experience with sales and industry qualifications will be highly regarded.

The successful applicant must be available to work shift, weekends and public holidays. A competitive wage/salary will be offered for the right person. The position presents a great opportunity to work in a well established, stable and dynamic team environment under the banner of the highly successful and established Quest Group brand. Applications should include a letter of application and CV and be directed to the General Manager,c/o 27 Gordon St Mackay  Applications close 10th July 2019.

Applicants must have the right to work in Australia. General Manager, Quest in Mackay on Gordon.

Send CV to: manager.mackay@questapartments.com.au