Call Centre/Admin, Gryphon Psychology, If you are an empathetic person who can provide a positive and professional phone service while managing a large call volume then this is your role. Gryphon Psychology is a private practice with offices throughout Australia and globally. It is a well-established, successful practice in operation for more than 10 years with a strong client base.

Gryphon Psychology Mackay is recruiting for a positive and experienced person who is happy to support clients book appointments and provide information in a busy psychology practice. The role is a full time call centre / administration officer role across a five day period. You must be prepared to adhere to strong confidentiality and privacy policies. You will also be an exceptional, versatile and dynamic call centre/administrator who can adapt to the needs of our growing business.

The role: Manage large volume of phone calls daily. Manage multiple phone calls at the same time. Ensure phones are answered promptly. Ensure accurate data entry of client information. Face to face engagement with clients in the Mackay office. EFTPOS Payments and Medicare rebates for clients.

The person: Able to positively and empathetically work with clients. Detail oriented. Professional presentation. Highly motivated and flexible in your work attitude. Good communications skills. Experience in Psychology practice (not essential). The full time role is based on a minimum of 38 hours per week. If you believe you have what it takes to succeed in this dynamic and rewarding position, we would love to hear from you. Applications close on 24th May, 2019. Gryphon Psychology is an equal opportunity employer.

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Send your covering letter and resume to: hr@gryphonpsych.com.au