Guest Services Officer / Receptionist, Brisbane, CBD & Inner Suburbs. Newly renovated Club. Full-time position (38 hours/week).

Located in Mount Gravatt, Club Southside is a popular community based organisation that provides a unique facility to our members and guests with a primary focus on contributing to the local community. We have recently re-opened following a $15 million renovation. Due to growth, an opportunity has become available for a full-time Guest Services Attendant to join the Club Southside Guest Services team.

This position has the responsibility of being the face of our wonderful Club. Key responsibilities will include: Greeting all guests; checking, maintaining and driving membership applications Providing the next level of customer service; answering questions, resolving complaints & exceeding customer expectations Maintaining a high level of professionalism and ensuring procedures are followed in relation to legislation and Club protocol Answering phone enquiries Taking bookings. To be successful in this role, you will have a vibrant, bubbly and enthusiastic attitude towards delivering exceptional levels of customer service.  Previous experience in a similar position would be an advantage.

This position is full-time, working 38 hours per week across 7 days; primarily evening shifts. If you have a passion for the hospitality industry, and this sounds like your next challenge, forward your application letter and resume to Anneli Bridgment; Group HR Manager.

Email to: jobs@clubsouthside.com.au