Front Desk Agent
Terms of Employment: Permanent, Part Time leading Full Time, On Call, Weekend, Day, Evening
Salary: $12.00 to $15.00 Hourly for 24 hours per week, Other Benefits
Anticipated Start Date: As soon as possible
Location: Collingwood, Ontario (2 vacancies )
Skill Requirements:
Education: Completion of high school, Some college/CEGEP/vocational or technical training
Credentials (certificates, licences, memberships, courses, etc.): Not required
Experience: 2 years to less than 3 years
Business Equipment and Computer Applications: Multi-line switchboard, Computerized reservation system, Five Star, Word processing software, General office equipment
Work Setting: Hotel, Resort
Specific Skills: Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Process telephone calls, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Provide information about services available in the community, Arrange services required for guests with special needs, Process wake-up calls, Investigate and resolve complaints and claims, Process guests' departures, calculate charges and receive payments, Customer service oriented, Follow emergency and safety procedures, Clerical duties (i.e. faxing, filing, photocopying), Keyboarding
Transportation/Travel Information: Own transportation, Public transportation is available
Essential Skills: Reading text, Document use, Numeracy, Writing, Communication, Working with others, Problem solving, Decision making, Critical thinking, Significant use of memory, Finding information, Computer use, Continuous learning
Other Information:Must be willing and able to work days/evenings/weekends/statutory holidays. Possibility of learning Night Audit responsibilities as well.
Languages: English
Employer: Georgian Manor Resort & Country Club
Advertised until: 2014/07/13

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

By E-mail: cdoyle@georgianmanorresort.com