Retail Casual Sales Assistant, Rainbow & Nature Pty Ltd, Sydney, CBD, Inner West & Eastern Suburbs

About the Company: Rainbow & Nature is a Sydney based global healthcare company dedicated to high quality natural healthcare products. Since 1986 we have been a leading GMP licensed manufacturer of health foods & complementary medicines. We strive to provide the foundations of a healthy life to all, by connecting the power of nature and science.

We are opening our Flagship shop of our new brand “RAYDEL” in the CBD area and are seeking an enthusiastic Casual Retail Sales Assistant.  To be part of our team and join our commitment in delivering high quality healthcare products, we are looking for a person who can: Provide customers with information on pricing and product availability. Advise, serve and assist customers, helping them to understand the benefits of RAYDEL products. Be attentive to customers with an ability to provide informed answers and product recommendations. Ensure customers are updated on any promotional activities, rewards programs, and the stores return policy. Maintain a clean and organized work environment. Ensure stock levels are well maintained.

Restock items that are running low and maintain proper display appearances. Assist with inventory counts and placement of new products, including new in-store or window displays. Handle customer complaints and concerns in a professional and calm manner, offering a reasonable solution (calling on a supervisor only when necessary). Arrange window and shelf displays. Ensure high levels of customer satisfaction through excellence in customer service. Report and resolve issues of theft or mishandling of merchandise, acting in accordance with company policy. Process payments using the cash register, credit card machines, and/or POS (point of sale) computer system and closing cash balance when required.  20-25hr work week

Key skills & experience: Excellent customer service skills. Well-developed interpersonal and communication skills. Ability to work within a team and independently without supervision. Able to meet varied roster commitments including weekends, public holidays and school holidays. Well-presented with a willingness to undertake required duties. Cash handling experience. Ability to speak Korean.

 We offer a friendly working environment with the opportunity for growth and advancement for the right candidates in a company that is well established and growing. Experience in health food retail is preferable, however candidates with the right attitude and a willingness to learn will also be considered.

Submit your resume to Suzi Jung (HR and Administration Manager): sjung@rainbownature.com