Sales and Customer Service Consultants - Call Centre, Melbourne, CBD & Inner Suburbs, Salary, $40,000 - $59,999 base plus commission.

Our Company: We're a 100% Australian-owned business process outsourcing company specialising in helping companies acquire, retain and grow their consumer and business customer bases. We have a dynamic team of over 3,000 people representing the country's largest brands working across eight call centres in Australia, and one large centre in the Philippines.

Duties & Responsibilities: Contact existing Telstra customers and offer personalised solutions. Engage customers, build rapport and ensure all customers are getting the best value. Transition existing and new customers on to the Telstra NBN (National Broadband Network). Ensure every customer receives an outstanding customer experience. Independently work towards KPI's and sales targets.

About You: Proven ability to build and maintain rapport with customers. Proven ability to present a personalised solution to a customer's needs. Effectively cross sell a range of Telstra products and services. Confident in navigating through multiple systems at one time. Effective time management skills. Ability to confidently overcome customer objections.

Why work for TSA? Competitive remuneration package including base salary, uncapped incentives + superannuation. Comprehensive training, with ongoing coaching and development. Career advancement opportunities within an expanding company both nationally and internationally. Great work-life balance with hours between 9am-6pm Monday-Friday. Sales competitions, VIP award nights, Rewards & Recognition holidays for top performers, and international secondment opportunities. Leadership development through Emerging Leaders Program (STRIVE).

If you are ready to join a business that is leading the telecommunication industry in Australia, delivers operational excellence, seeks strategically valuable growth opportunities, and invests in people, technology and systems…then this is the place for you!! Are you ready to start a new career in 2019? To be considered please APPLY now and submit your interest.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

If you would like to find out more about the role, email Rupinder Basin on: rupinder.basin@tsagroup.com.au