Customer Service Representative - call centre (Bilingual Inbound Call Centre Repr -(Overnight))
Terms of Employment: Temporary, Full Time, Shift
Salary: $17.50 Hourly for 40 hours per week
Anticipated Start Date: As soon as possible
Location: Markham, ON, Ontario (1 vacancy)
Skill Requirements:
Education: Completion of college/CEGEP/vocational or technical training
Credentials (certificates, licences, memberships, courses, etc.): Not required
Experience: 2 years to less than 3 years
Work Setting: Financial services
Specific Skills: Answer inquiries and provide information to customers, Explain the type and cost of services offered, Arrange for billing for services, Issue receipts and other forms, Receive and log complaints, Investigate complaints, Receive application forms, Access and process information, Maintain records and statistics, Perform general office duties
Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Attention to detail
Essential Skills: Reading text, Document use, Numeracy, Writing, Communication, Working with others, Decision making, Critical thinking, Job task planning and organizing, Finding information, Computer use, Continuous learning
Languages: English
Employer: Teamrecruiter (Placement Agency)
Advertised until: 2014/06/20

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