Location Other, Northern Suburbs Advertised By Private Job Type Full-Time Team Leader Vacancy Mango 5 Call Centre based in Airport Industrial area has a new and exciting position available as an International Team Leader for one of our fastest growing and highly successful American based Lead Generating Campaigns. The successful applicant will be responsible for directly managing and developing a team to efficiently and effectively achieve business and campaign objectives, ensuring quality standards are adhered to at all times.
Competencies Required: Leadership skills Managing performance Coaching and Developing Others Team Work Interpersonal Skills Problem Solving Skills Time Management Excellent administration skills High Performance Acumen Client Liaison
Skills And Personal Attributes: Strong Customer Focus Ability to relate to others in a positive manner building strong working relationships Ability to motivate, energize, inspire a team towards the achievements of targets Enthusiastic, positive, resourceful, resilient, flexible Strong focus on coaching and development
The selection criteria: Fully flexible 2 years BPO / International Call Centre proven management / supervisory experience in the USA education sector is desirable Proven experience of achieving sales targets Proven experience of coaching and development Proven experience of performance management Excellent motivational skills Excellent communication skills The successful applicant must possess a natural ability to lead a team Willing and able to adjust to multiple demands and shifting priorities Proven track record in the delivery of a high level of customer service Computer literate
OPERATIONAL HOURS: Monday to Sunday Shifts 15:00 PM to 00:00 AM or 16:00 PM tom 01:00 AM SALARY: Negotiable depending on skill set and experience START DATE: ASAP
Please Kindly Note That Only Applicants Residing In The Cape Town Area Will Be Considered
Please ensure that you quote the following essential reference in the subject line of your email: "USA TL" Please note that due to the high volume of applications received; only shortlisted candidates will be contacted
NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.
Forward your CV to Jaydee King email: jaydee@mango5.co.za