Location, Vereeniging, Sedibeng, Advertised By Agency, Job Type Full-Time. An exciting opportunity has arisen to join our business and showcase your skills as a Client Associate. Ideally you will already be a successful Administrator who is looking to develop further skills. The successful applicant will deliver excellent customer service and case management to a portfolio of clients. The role is full time, 8 - 5 - Monday to Friday.

Key responsibilities: Management of cases to include; Loading new cases - Case reviews - Requesting reports - Booking appointments - Releasing advice letters - Closing cases Liaising with clients, their employees, internal staff and 3rd parties via telephone, email, and letter. Working within company/client SLAs and notifying the Team Leader of any difficulty in achieving these. Escalating complex cases or those that are progressing slowly to relevant colleagues. Act in accordance with the company's core values of diligence; honesty; exemplary customer service; professionalism; ethical and trustworthy behaviors. Valuing colleagues, customers and business partners, and taking responsibility for their actions. Act within the boundaries set out by the company's policies to ensure sensitive personal information is protected as required by law, regulatory bodies, ethics, and best practice.

Essential Criteria: Good verbal and written communication skills. Initiative and a proactive approach. Willing to take an active role in one's own development. Experience in a customer service, case management or Occupational Health environment. Good IT skills to include the use of database systems, Outlook, Word, and Excel.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Email your CV to: universalpc378@gmail.com