Mpumalanga Jobs in Other Mpumalanga Hotel Jobs in Other Mpumalanga Amukeri / Guest Liaison

Our Client an Upmarket Private Safari Lodge, requires an Amukeri – from Ma Amukeri is the Shangaan word for “the one who welcomes you and takes care of your needs”, provides a personalized, professional concierge and reception service to guests and as such, must always be available at the Amukeri desk. The Amukeri plays a direct role in maintaining the highest service standards within the lodge and is accountable to the manager on duty and ultimately, the Lodge Manager for these.

Salary: Cost to Company Package Provident Fund, Medical Aid, Live in Meals provided, Uniform provided

Kindly do not apply if you do not have the relevant experience, only qualifying applicants will be considered. Please note only shortlisted candidates will be contacted. If you have not heard from us within 2 weeks your application was not successful.

Responsibility: Skills & Experience: Experience in reception and switchboard duties, An aptitude for management, Excellent telephone manager. Excellent communication and organisational ability. Excellent English reading, writing and speaking ability. Computer skills. Knowledge of food preparation and the terminology of food. Excellent presentation and people skills. The ability to work as an individual and as part of a team. The ability to communicate with guests of all races and languages. An understanding of the etiquette involved in hosting guests of different cultures

Attention to detail: Passion in terms of Service Excellence and willingness to grow in this area. Code 8 Driver’s Licence

Expectations: Receiving and hosting of guests in line with the Standards of Excellence. Maintenance of the guest database to achieve service excellence. Effective daily administration of the concierge and reception duties. Ensuring that the guest and service areas of the lodge are kept clean and tidy at all times. Communication with lodge front of house and back of house staff, kitchen and ranger or tracker to ensure that guest needs are met and that the lodge runs smoothly. Achieving service excellence though Teamwork.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Please e-mail CV in word format with head and shoulders photo to mp.a@mweb.co.za