TDC Supervisor, We are seeking to employ a TDC supervisor for a major retail company in Cape Town. The candidate must be able to communicate to all various levels (staff, management team and HO support staff)
Key Responsibilities: Key Performance Indicators are: Productivity / efficiency, Quality, Throughput time (speed of execution), BOPS (Best operating practices), Continuous improvement / innovation
Monitoring of productivity throughout the day. Both at team level and individual level: Volumes processed, Accuracy of task completed, Time taken to process/complete task/jobs, Level of orderliness and organization (housekeeping; 5S)
Ensure that the department has optimal staffing required: Planning of staff, Reaction to quick changing environment, Communication across facilities, and Synchronization with Labour broker.
Provide feedback to the team on production matters: Continuous follow up, Managing dashboards and KPI’s
Setting production targets: Pro-activeness, Continuous evaluation of production versus targets.
Ensuring that staff are positioned correctly based on abilities
Requirements: Leadership: Manage a large team (up to 30 people), Manage the multi-skilling of the team; Ensure that team follows and adheres to company policies and procedures, such as: HR and IR matters; ACE (internal recognition programme); Health and Safety; DC strategies. Maintaining good moral in the department by continuously inspiring the team; Practice good time management; Good communication skills; Customer focused; Administratively strong; Deal professionally with all queries (from staff and customers); Must be innovative; Open to learn and share; Interaction with the rest of the Leadership team.
Skills Required: Minimum Matric; Higher learning qualification preferable (i.e. Logistics, Supply Chain, Operations or Production Management); 5 - 10 years’ experience (preferably within the manufacturing, FMCG and/or processing environments); Previous supervisory/managerial experience; Computer literate; Performance management and IR skills; Security conscious; Good communication skills – Verbal and written; Numerical and analytical skills; Self-motivated and hands-on.
Disclaimer: Dear Applicant, please note that if you are not contacted by All Star Placements within five days of your application you may assume that the application was unsuccessful (i.e. You do not adhere to the minimum standards for the position in question) your CV will however be placed onto our database for any future employment opportunities that may arise.
Posted By All Star Placements
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Email: Elliot@allstarplacements.co.za