Front Desk Manager, Location, Other, Northern Suburbs, Advertised By Private, Job Type Full-Time

A well-established company in the hospitality industry based in Century City is looking to employ a qualified and experienced Front Desk Manager. The incumbent will have the following responsibilities (including but not limited to): Supervise all front office personnel and ensure proper completion of all front office duties Direct, plan and co- ordinate the activities of the front desk and all guest services Monthly roster in due time and in all fairness to all employees Have regular meetings with the front desk staff On-going staff training for all staff  Front desk staff appraisals Consistently update job descriptions and, policies and procedures where applicable Participate in selection of front desk personnel Prepare the contracts for new employees To provide guests with exceptional service ensuring that their stay with us is worth remembering Do weekly reports for operations manager

Minimum Skills and Requirements: A team leader with a minimum of 2 years hospitality industry experience

Relevant qualification: Able to communicate on all levels with staff and guests, Management skills and HR knowledge an advantage, Well presented, organised, efficient, attention to detail and good communication skills, Able to work hospitality hours and do shift work

If you meet the above requirements please apply along with a photo of yourself in professional attire, written references and your CV

Email to: recruitment@theresidencescapetown.com