Guest Service Representative (hotel front desk)
Terms of Employment: Permanent, Part Time, On Call, Shift, Overtime, Weekend, Day, Night, Evening
Salary: $11.80 Hourly for 24 hours per week
Anticipated Start Date: 2014/05/05
Location: New Glasgow, Nova Scotia (1 vacancy)
Skill Requirements:
Education: Completion of high school, Some college/CEGEP/vocational or technical training, Some university
Credentials (certificates, licences, memberships, courses, etc.): Not applicable, Not required
Experience: Experience an asset
Business Equipment and Computer Applications: Multi-line switchboard, Computerized reservation system, Hotel Soft, Word processing software, Database software, Basic computer skills (will train), General office equipment, Internet browser
Work Setting: Hospitality industry, Motel
Type of Bookkeeping and Accounting: Cashiering
Specific Skills: Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Process telephone calls, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Provide information about services available in the community, Arrange services required for guests with special needs, Secure guests' valuables, Process wake-up calls, Investigate and resolve complaints and claims, Exchange foreign currency, Process guests' departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Maintain occupancy statistics, Customer service oriented, Follow emergency and safety procedures, Work with minimal supervision, Clerical duties (i.e. faxing, filing, photocopying), Keyboarding, Perform light housekeeping and cleaning
Security and Safety: Bondable
Transportation/Travel Information: Own transportation
Essential Skills: Reading text, Document use, Numeracy, Writing, Communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning
Languages: English
Employer: Comfort Inn
NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.
How to Apply: In Person between 9:00 and 17:00: 740 Westville Road New Glasgow, Nova Scotia B2H 2J8 By E-mail: cn250@whg.com Advertised until: 2014/05/01