Ecommerce Commercial Supervisor
Role Purpose
The role holder will manage merchandise activity on awear.com across all channels in line with commercial objectives. The role holder will work closely with the E-commerce and Marketing Managers to ensure that website is delivering maximum ROI.
Key Responsibilities
Management of warehouse stock availability, sales performance reporting, site analytics, ad hoc reporting, price and margin control
Responsible for maximising site customer conversion using best practice techniques including but not limited to; CRO, catalogue merchandising, visual merchandising, promotions, range planning
Manage quality assurance of content and product catalogue on an ongoing basis, propose and implement improvement and refine processes on an ongoing basis
Management of the logistics and customer service functions, photography and video creation
Contribution to ongoing creative content, design, copywriting and customer engagement campaigns
Implement processes and procedures to ensure that the website adheres to pre-defined branded look and feel.
Champion development all areas of the website in line with usability, experience and accessibility standards.
Benchmark key industry performers and market trends, formulating strategies to grow the site
Work with internal teams to coordinate and resource planned projects between internal departments and external suppliers.
Ensure good communication with all other internal departments such as Creative, Marketing, Customer Services and Merchandising.
Candidate Requirements
College Degree in relevant area: Commerce, Multimedia, Marketing or equivalent.
Minimum 5 years experience in commercial role with marketing, retail, customer orientated or Internet background.
Experienced in managing staff across a range of functions, display leadership and a desire to take responsibility
Excel at interpreting detailed information, formulating the correct decisions and converting this into action. Experience using business reporting tools and advanced excel essential
Ability to analyse key changes within the Internet industry and reflect changes within the site
Experience and knowledge of Internet architectures and development techniques
Experience of managing a team in high pressure environment where exacting deadlines are vital.
Excellent organisational and communication skills.
Negotiating skills to manage external suppliers and internal departments
Ability to effectively and efficiently manage the time of self and others in the achievement of goals
Project management skills to manage projects with other internal departments
Contract Status: Permanent Full time
Commencement: Immediate
Salary: € DOE
Payment Depending on experience
Category Managers / Supervisors, Retail - Fashion.
Terms Permanent, Full-time
Last updated 10/09/2013
Contact Head Office
NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.
Email: recruitment@awear.com
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