Junior/Intermediate QA Analyst
Job ID: GRQA161
Location: Vancouver, BC
Term: Permanent Full Time
Global Relay is the leading provider of cloud-based electronic message archiving, supervision, and eDiscovery solutions for the global financial sector, delivering services to 18,000 customers in 90 countries. Global Relay Archive securely captures and preserves email, instant messaging, mobile messaging, Bloomberg, Thomson Reuters, Twitter, LinkedIn, Facebook and more — with Blackberry, iPhone, iPad, Android, Outlook and Web access.
Global Relay is headquartered in Vancouver's Gastown, with offices in New York, Chicago, London, and Singapore. We strive to be a top employer and were recognized by numerous awards including Top 10 Best Companies to Work for in BC (2012 and 2011), Canada’s 10 Most Admired Corporate Cultures (2013), and Deloitte's list of 50 fastest-growing companies in Canada (2013).
With over 325 employees, Global Relay is growing rapidly and looking for new talent. Global Relay provides fantastic opportunities to individuals with passion in business and technology. For those with international business aspirations, Global Relay offers invaluable exposure to doing business with some of the most influential companies in the world. Global Relay is also ideal for people who want to create cool technologies using massively scalable "big data" architecture and a strong focus on mobile.
Apply today – we have five floors of great open space offices with a fast-paced vibe, lots of amenities, a roof top deck & BBQ, and an in-house chef, all located in the heart of Gastown near Waterfront Station. To learn more about our culture and community involvement
The Role:
We are growing our QA team and are looking for energetic and easy going individuals who are interested in expanding their existing QA skill set while working on exciting projects in an environment that fosters growth on both personal and career fronts. The candidate must be self motivated and capable of working in a larger synergetic team setting.
This is the right job for you if you are outgoing, attentive to detail, eager to learn new technologies and have what it takes to narrow down those hard to reproduce bugs!
Role Responsibilities:
• Work in a client-server environment where you will be required to use both front end (web app) and back end (a series of systems designed to archive incoming messages) to execute test cases
• Responsible for understanding the application under test along with the supporting infrastructure
• Responsible for assistance with the setup and trouble-shooting of test environments that are owned by the team
• Responsible for participating in various presentations to the product owner or other key stakeholders
• Identify, report and verify software defects working with developers to help to reproduce and resolve bugs
• Participate in documentation of team QA methodologies and technical QA requirements/findings for posterity’s sake
• Training of new QA team members in areas of expertise
• Accountable for production issues in areas where testing was performed; work with Technical Support and other departments to narrow down production issues when applicable
• Work with Senior QA Analyst(s) in definition and implementation of new QA Tools
• Create and Execute Test Cases using TestLog, Defect Reporting and Defect Verification using JIRA based on the Agile Scrum model
• Contribute suggestions with respect to QA Processes on the team and assist the Senior QA team members in the implementation and maintenance of said processes
Qualifications:
• 3-5 years of web application testing experience
• In-depth understanding of testing methodologies and their relevance to the product under test; easily identifying which methodologies have not yet been applied to the areas that the Intermediate QA Analyst is responsible for and their benefit
• Granular understanding of points of integration between product under test and other test suites
• A basic understanding of MIME email format, mail headers, mail servers (SMTP and IMAP) and mail clients (eg. MS Outlook/Outlook Express)
• General understanding of domains and networking principles
• Excellent organizational skills with the ability to multi-task in an environment with rapidly changing responsibilities and requirements
• Strong verbal and written communication skills
• Experience with writing high level test plans and auditing test cases
• Ability to work as part of a self-organizing team in which you determine your tasks on a daily basis in co-ordination with coworkers rather than waiting for work to be assigned to you
• Quick learner who enjoys learning new technologies and is able to keep the big picture in mind during the testing of a system that integrates with other systems
Desirable:
• Working knowledge of UTF-8, UTF-16, ASCII, Unicode and encryption standards that are used for emails sent in various languages
• Comfortable working on Linux and Windows Platforms
• Basic Java development experience
• Conceptualization of GIT or SVN
• Experience with tools such as J-Meter/Test Partner/Selenium for Functional Automation
No phone calls please; applicants must be eligible to work in Canada.
Company: Global Relay Communications Inc.
Location: Vancouver, British Columbia, Canada

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Contact: careers@globalrelay.net