Sales Person for retail outlet in Cape Gate Centre - Go Getter, Kraaifontein, Northern Suburbs. Company Name: Bigsix. Outdoor co is looking for a sales person to join their team. Afrikaans and English Speaking.

Duties and Responsibilities: Exceed customer expectations by practicing customer selling techniques. Adhere to stock loss controls in store. Ensure individual targets are met consistently. Ability to maximise and drive sales by identifying opportunities to increase turnover. Maintain housekeeping, uphold our visual merchandising standards to optimise sales. Create an inspiring environment. Have fun. Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments. Ensure all out going stock/ items/ scripts are scanned and paid for. Process all loyalty cards including those of accelerated partners.

Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers. Report customer compliments and complaints to management. Attend to all customer stock queries and ensure that they dealt with and resolved.

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Guides for Salespersons in Retail Outlets:

Building a Strong Foundation:


Product Knowledge: Be an expert on the products you sell. Learn their features, benefits, specifications, and how they compare to competitors.
Customer Service: Develop strong communication and interpersonal skills. Be friendly, approachable, attentive, and listen actively to customer needs.
Sales Techniques: Learn different sales techniques like building rapport, identifying customer needs, presenting products effectively, handling objections, and closing the sale.


Creating a Positive Customer Experience:


Read body language: Observe customers' nonverbal cues to understand their needs and concerns.
Greet with enthusiasm: Make eye contact, smile genuinely, and offer a warm welcome.
Personalize your approach: Ask questions to understand customer needs and tailor your recommendations accordingly.
Focus on benefits: Highlight how the product will solve the customer's problems or improve their lives.
Be an active listener: Pay attention to what customers say and ask relevant follow-up questions.
Offer solutions, not just products: Help customers find what they need and suggest alternatives if necessary.
Respect their decisions: Don't be pushy or try to pressure customers into buying something they don't need.


Specific Tips for Different Retail Settings:


Apparel: Learn about different styles, fabrics, and fits.
Electronics: Be knowledgeable about the latest technology and features.
Jewelry: Understand the different types of stones, metals, and styles.
Groceries: Offer help finding products and recommend recipes.


Remember:


Be enthusiastic and passionate about the products you sell.
Be a team player and collaborate effectively with colleagues.
Continuously learn and develop your skills to stay ahead of the curve.
Strive to build long-term relationships with customers.



By following these guides and staying dedicated to continuous learning, you can become a successful salesperson in any retail environment.

Send cv to: kommunikasie1@gmail.com