Customer Service Agent (Customer Service Coordinator)
Terms of Employment: Permanent, Full Time, Day
Salary: $34,000.00 to $37,000.00 Yearly for 40 hours per week, Medical Benefits, Dental Benefits, Life Insurance Benefits, Group Insurance Benefits
Anticipated Start Date: As soon as possible
Location: Calgary, Alberta (1 vacancy)
Skill Requirements:
Education: Some college/CEGEP/vocational or technical training
Credentials (certificates, licences, memberships, courses, etc.): Not applicable, Not required
Experience: 2 years to less than 3 years
Work Setting: Private sector
Business Equipment and Computer Applications: Windows, General office equipment, Electronic mail, Word processing software, Spreadsheet software, Internet browser
Specific Skills: Answer inquiries and provide information to customers, Explain the type and cost of services offered, Arrange for billing for services, Issue receipts and other forms, Receive and log complaints, Investigate complaints, Arrange for refunds and credits, Access and process information, Perform general office duties
Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Attention to detail
Transportation/Travel Information: Public transportation is available
Work Location Information: Urban area
Essential Skills: Reading text, Document use, Numeracy, Writing, Communication, Working with others, Problem solving, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning
Other Information:Manufacturing and Distribution experience is preferred.
Languages: English
Employer: Dynasty Furniture Manufacturing Ltd.
Advertised until: 2014/10/30

By E-mail: resumes@dynastyf.com