Customer Service Representative - call centre (Bilingual - Inbound)
Terms of Employment: Permanent, Full Time, Shift, Weekend, Day, Night, Evening
Salary: $14.00 Hourly for 35 hours per week, Bonus, Other Benefits, Medical Benefits, Dental Benefits, Life Insurance Benefits, Group Insurance Benefits, Vision Care Benefits
Anticipated Start Date: 2014/09/22
Location: North Bay, Ontario , Ontario (25 vacancies )
Skill Requirements:
Education: Completion of high school
Credentials (certificates, licences, memberships, courses, etc.): Not required
Experience: Experience an asset
Work Setting: Private sector
Business Equipment and Computer Applications: Windows, Electronic mail, Database software, Internet browser
Specific Skills: Answer inquiries and provide information to customers, Explain the type and cost of services offered, Receive payments, Receive and log complaints, Investigate complaints, Arrange for refunds and credits, Access and process information
Security and Safety: Bondable, Criminal record check
Work Conditions and Physical Capabilities: Fast-paced environment, Repetitive tasks, Manual dexterity, Attention to detail
Transportation/Travel Information: Public transportation is available
Work Location Information: Urban area
Essential Skills: Reading text, Numeracy, Communication, Working with others, Problem solving, Decision making, Critical thinking, Finding information, Computer use, Continuous learning
Languages: English
Employer: HGS Canada Inc.
Advertised until: 2014/10/08

By E-mail: jason.sayer@teamhgs.com