French Speaking Customer Service Support Agent, Bryanston, Johannesburg. As the new world of work sets in, Surgo offers you an opportunity to work from home, for a company that respects your freedom of opinion; a team dynamic of empathy as well as support and ample growth within the organisation. Do you think you have what it takes? Become a SURGONIAN today and join our dynamic team! Surgo is recruiting for a dynamic French Speaking Customer Service Support Agent to join their remote team.

The role as Customer Service Support Agent: Maintaining a positive, empathetic and professional attitude toward customers. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Ensure customer satisfaction and provide professional customer support. Scoping, Troubleshooting, Resolving customer queries via phone, chat and email.

Requirements: Fluent in French and English (spoken and written). National Senior Certificate / or equivalent qualification. SA Citizen / Valid Work Permit. 1 to 2 years of customer service experience. Ability to work remotely from home. Ability to work shifts - 24/7 Rotational Shifts 

Salary: Market related, based on the level of experience. Laptop and Wifi Dongle provided. Shift Allowance.

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