Promotes coffee consumption by educating customers; preparing and serving a variety of coffee drinks,

Following prescribed recipes and preparation techniques for coffee drinks

Generates revenues by attracting new customers; defining new and expanded services and products

Help to develop a high performing barista/counter team, ensuring staff understand their responsibilities and providing them with supervision, training and support

Ensures that standards are followed such as;

Training Schedules

Sequence of Service

Store SOPs

Stock Handling

Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving.

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